Training Providers to Offer the SDM Effectively
| The SDM is an information-based
method, and while it is not difficult to provide and does
not require any special procedures or equipment, the accuracy
of the client screening and the quality of the counseling
are critical to successful method use. Successful SDM introduction
involves training not only the providers who will offer the
method, but other personnel who will inform clients and supervise
service delivery. To ensure that providers competent, programs
can rely on existing training resources that can be easily
adapted for different levels of providers. Basic guidelines
on how to organize and conduct the training also are included
in these resources.
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| Learning
Objectives
for SDM Providers
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Key Actions
- Orient policymakers and program decision makers to
the SDM
Before providers are trained, conduct orientations to familiarize
policymakers and program managers with the SDM. This will help
build political and programmatic support for the method and
is an integral part of the overall training plan. These can
be meetings of 2-3 hours in duration, where the scientific basis
of the SDM is presented, and experiences of introducing the
SDM elsewhere are discussed. An orientation package which includes
a PowerPoint presentation is available and can be adapted to
local situations.
| Resources
Packet for SDM Orientation |
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- Identify primary and secondary providers of the SDM
and determine training activities for them.
In most programs, there will be both primary and secondary providers
of the SDM. Primary providers are responsible for SDM screening
for medical and behavioral eligibility and for counseling clients
on how to use the SDM. There may be clinically trained staff
offering other methods of family planning, or they may be community-based
providers with limited family planning experience and counseling
skills. Secondary providers often are community motivators or
health educators who offer general information and support to
clients, but do not screen or counsel clients on the SDM. Nevertheless,
they need to know enough about the SDM to be able to answer
basic questions about the method and who can use it.
- Determine appropriate training approaches for the
population to be trained.
The learning objectives for training providers are
standard, but the length and content of the training will depend
on the trainees’ counseling skills. Well qualified personnel
experienced in family planning counseling may require a brief
3 to 4 hour training. Other types of providers, such as non-health
personnel and community-based workers, may need up to two days
of training to acquire the knowledge and skills needed to appropriately
counsel clients. Training of secondary providers may consist
of formal training or more informal briefings during meetings
or workshops.
While it may not be feasible to train all levels of providers
at once, the overall implementation of training activities will
be easier if the population to be trained is identified, the
appropriate training approach is determined and a schedule to
complete the training events is established.
Different approaches for training providers in the SDM have
been tested and are available along with corresponding support
materials. These approaches range from traditional class room
training to online and distance learning packages. The different
training approaches and available resources are summarized in
Table 2.
Supervisors and senior clinical personnel should be included
in the training. Knowledge of the SDM will enable them to support
providers, and assist in the integration of SDM. In addition,
policy makers and program managers should be briefed on the
SDM to build their support for SDM introduction.
These resources are available in print free
of charge to organizations in developing countries. They can
also be downloaded online at www.irh.org.
- Match curriculum and training design to skill level
of trainees
A variety of materials have been developed for training providers
in the SDM. They vary in the level of skills they intend to
achieve, and training length and methodology. In cases where
providers have little experience and skills in family planning
counseling the curriculum must address key family planning content
and provide opportunities for practicing new skiils and receiving
feedback. Consideration also should be given to incorporating
SDM into pre-service curricula to impart an understanding of
SDM to nursing and medical school students.
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Training Providers to Offer the SDM Effectively |
| Using Community
Health Workers to Offer the SDM
IRH experience using community health workers as providers
of the SDM in several countries (Ecuador, El Salvador,
Honduras, Guatemala, India, the Philippines, Benin)
suggests that they offer a number of advantages. They
are comfortable with a user-dependent method that involves
men and they tend to be good at counseling couples,
discussing sex and the couple’s relationship.
Since they live in the community they are available
for follow-up as needed, and they are often free of
the biases that many clinically trained staff have about
natural methods. Depending on their educational levels
and family planning counseling skills, however, they
are likely to require more training time as well as
materials specifically geared to their level of literacy.
They may also need more supervision and support, at
least initially.
Skilled providers can learn to offer SDM in
just a few hours
Providers with clinical training, knowledge of STI prevention
and counseling experience can learn to offer the SDM
in just a few hours. A two hour workshop for skilled
providers, covers the scientific basis of the method
and how to counsel clients. An on-line course provides
another alternative for them to learn about the SDM.
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- Incorporate SDM job aids and tools in training exercises.
Provider job aids have been tested, adapted and used in diverse
programs. To ensure that providers are familiar with these job
aids —and eventually use them in their work sites—
the trainers should make these available and use during training
exercises, role plays, and general discussions. Peer-feedback
and self-evaluation tools also are effective strategies for
strengthening counseling skills.
- Assess the capacity of participating organizations
to support and conduct training and sustain follow-up activities.
Follow-up actions should be considered as an integral component
of the training effort. When training of trainers (TOTs) are
conducted for example, plans should be developed to training
providers and ensure that resources, such as a dedicated cadre
of trainers, are available for the training. Although cascade
training, (training trainers to train providers) offers a potentially
efficient approach to in-country SDM training, it only works
where there are training professionals who devote most of their
time to training. Where a cadre of trainers does not exist,
personnel will need to be drawn from the ranks of providers,
thus burdening the service delivery system. When providers are
trained, plans should be made for addressing the factors necessary
to support service delivery, such as provider and client materials.
The availability of personnel trained in SDM must be accompanied
by organizational commitment to offering SDM, and systems in
place to support SDM services. These systems include IEC to
inform women about the availability of a new family planning
option, SDM materials for providers and clients, an adequate
supply of CycleBeads, and policies and procedures for incorporating
SDM into the service delivery system.
- Establish mechanisms to assess the effectiveness
of training activities.
Effectiveness of SDM training can be assessed through immediate
evaluation of changes in knowledge and skills, and evaluation
of the training rom the participants’ perspective. SDM
training curricula include a pre- and post-test and a participant
evaluation. Responses should be analyzed after the training
to determine whether the training met the objectives and participants
are competent to provide the method to clients. The training
evaluation can also help identify areas where reinforcement
or adjustments are needed as well as:
- Providers’ acceptability
of the SDM
- Provider competence in offering
the method
- Whether providers find the service
delivery tools appropriate and can use them correctly
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A Knowledge Improvement Tool (KIT)
is available to help supervisors identify areas of SDM counseling
that need to be strengthened. The KIT consists of a series of questions
about the SDM that assesses provider knowledge, skills and practices
in offering the SDM. The use of the KIT reinforces knowledge and
provides immediate, individualized feedback during follow-up visits.
Key Training Materials:
The training materials the Institute has developed and tested include:
- SDM
Training for Service Providers. Developed to guide trainers
through the process of training providers on the SDM, it includes
information for designing, conducting, and evaluating training
programs. A companion Participant
Notebook is also part of the Manual.
- Counseling
Clients in the SDM :
Online Training for Healthcare Professionals. This Internet-based
course provides a comprehensive orientation on how to counsel
clients in the SDM. This interactive course takes approximately
2 hours to complete and features case studies, video clips of
sample counseling sessions, downloadable provider job aids and
a variety of SDM resources.
- Standard
Day Method Tutorial: A Simple Fertility Awareness-based
Approach to Family Planning. (CD ROM). This 21-minute tutorial
brings an SDM expert to the learner through a multimedia experience
that includes an audio presentation and downloadable text transcript
and resources, frequently asked questions and a self-grading quiz.
Ideal for those interested in providing SDM services in their
programs, the tutorial explains how the method works, its development,
biological basis and contraceptive effectiveness, the service
delivery process, and how to incorporate the SDM into existing
services.
- SDM Counseling Video.
This companion video to the SDM Training Manuals is an eight-part
video designed to assist healthcare providers learn about the
key aspects of counseling clients in the SDM. The video supports
and reinforce trainer-led courses in the SDM and helps engage
participants in problem solving and discussions of real situations
encountered in counseling. Available in English, French and Spanish
(NTSC, PAL , SECAM, DVD formats). Order from irhinfo@georgetown.edu
Most materials are available in English, French and Spanish. A
number have also been translated into other languages, including
Hindi, Swahili, Albanian, Amharic, Romanian and Portuguese.

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