Introduction About the SDM Why Introduce the SDM? Assessing Need and Preparing to integrate the SDM into Programs SDM Programmatic Framework Establishing Norms and Service Delivery Guidelines Training Providers to Offer the SDM Effectively Counseling Clients Informing, Educating, and Communicating on the SDM (IEC) Assuring Quality Procuring CycleBeads and Establishing Appropriate Logistics Systems Addressing Other Service Delivery Issues SDM Resources References Abbreviations